Started Haggling, but After Visiting, He Saw We're a Strong Freight Forwarder China to...

Started Haggling, but After Visiting, He Saw We're a Strong Freight Forwarder China to Saudi Arabia and Signed the Deal Without Hesitation

Manager Yue from a machinery factory in Fuzhou has two plants in Saudi Arabia and frequently ships equipment and raw materials to NEOM Port. He has high expectations from his freight forwarder China to Saudi Arabia because the value of his equipment is significant. In the past, he faced issues like containers getting damaged during transport and loading due to impacts and misloading, which led to damaged equipment. This time, he needed to ship two containers and reached out to me. Initially, we got stuck on pricing, but after his surprise visit to our company, he placed the order without further discussion on price.

Manager Yue was back in China to oversee the production of equipment for his factory, as he would soon return to Saudi Arabia, leaving no one on the ground to manage orders, inspections, and shipping.

He was quite anxious; production takes time, and he needed someone trustworthy to handle things. Manager Yue had approached several freight forwarders China to Saudi Arabia, and although the initial discussions went well, some made excuses when he wanted to visit. Typically, these companies are just small, local firms with a few people. Some agreed to let him visit, but when he got there, they were only responsible for shipping once everything was ready, not for prior communication or inspections.

Eventually, Manager Yue contacted me and outlined his requirements. I assured him we could handle everything and provided a quote. As an experienced freight forwarder China to Saudi Arabia, we not only offer logistics services but are also willing to assist clients with related tasks, allowing them to focus on their core business.

Manager Yue seemed to be testing us by initially proposing a low price, leading to a stalemate. He wanted to visit our company to make a decision. He mentioned he would come by but didn't specify a date.

A few days later, around 2 PM, Manager Yue unexpectedly showed up at our office. This was like a surprise attack from a client! After touring our facility, he learned that we own an entire 1,800-square-meter office on the 8th floor and have nearly 100 employees. I informed him about our dedicated foreign trade warehouse at Yantian Port. In Shenzhen, among 60,000 freight forwarders, only three have such capabilities. A key factor in choosing a reliable freight forwarder China to Saudi Arabia is having their own warehouse, which allows for complete control over the logistics process, ensuring timely and high-quality management of goods.

Witnessing our company's capabilities firsthand made a significant impact on Manager Yue. Since our additional services fit his needs perfectly, he decided not to negotiate further and signed the deal right away.

After most of the equipment arrived at our warehouse but before booking, I, as an experienced freight forwarder, sensed that shipping costs might rise due to market conditions and potential capacity issues. I urged Manager Yue to expedite production and informed him of the situation. He promptly instructed me to arrange the booking in advance. Sure enough, one container's price skyrocketed by $400 due to tight capacity. However, we secured space for Manager Yue before the price hike, saving him $800 on this shipment.

Many clients start out focused solely on price without understanding our company. However, after visiting and realizing we are a capable freight forwarder China to Saudi Arabia, offering services unmatched by others, they often agree to sign contracts.

If you want to learn more about my experiences, check out my journal, where I share insights about international shipping and the heartwarming stories we have with our clients. Feel free to contact me anytime if you need assistance!