Fitema's Sanitary Ware Shipment to Saudi Arabia – Choosing the Right Freight Forwarder...

Fitema's Sanitary Ware Shipment to Saudi Arabia – Choosing the Right Freight Forwarder China to Saudi Arabia: 3 Key Points

Once, we helped Fitema ship a batch of sanitary ware to Yanbu Port in Saudi Arabia. However, after the shipment arrived, we couldn't reach the client. Even calls to their office went unanswered. With storage fees at the port climbing to $300 per day, we were just as worried as our client would have been.

Having worked as a freight forwarder China to Saudi Arabia for many years, we've seen all kinds of unexpected issues. Since Fitema is a small company, we assumed they must have had an emergency. This was a critical moment for us to demonstrate our professionalism. I immediately reached out to our local agent and arranged to transfer the containers to their warehouse to save the customer from extra fees. Later, we found out that Fitema's family member had been hospitalized, and the client had put everything on hold to care for them.

This experience highlights the importance of choosing the right freight forwarder China to Saudi Arabia. When things go smoothly, everything's fine, but when unexpected challenges arise, the way logistics companies respond makes all the difference. So how do you know if a freight forwarder is reliable? Here are three key points:

1. How Long the Company Has Been Operating

The longer a logistics company has been in business, the more trustworthy it tends to be. Experience brings reliability. In Shenzhen alone, there are about 60,000 logistics companies, but 90% of them don't survive beyond 3-4 years. Some lure clients with cheap rates, collect payments, and disappear.

Sunny Worldwide Logistics, for instance, was founded in 1998 and has been running for 26 years. Through honest operations, we've established ourselves with a reputation for excellence. We own 1,800 square meters of premium office space in Shenzhen—a rare achievement in our industry. A visit to our office would show you firsthand what a reliable logistics company looks like.

2. Company Size and Employee Count

Many unreliable freight forwarders operate with just a few staff in small offices, struggling to answer even basic inquiries about their capacity. In contrast, our team at Sunny Worldwide Logistics has grown to nearly 100 employees over two decades. There are few logistics companies in Shenzhen with such scale, which shows we have the strength and resources to manage any challenge.

3. Track Record of Working with Large Companies

Big companies are very selective when choosing logistics partners. Their due diligence includes on-site inspections, documentation reviews, and strict approval processes. So, if a logistics company has a history of working with industry giants, it's a sign of their capability.

For instance, we at Sunny Worldwide Logistics have long-term relationships with companies like Walmart, Costco, Huawei, and more than 100 other major corporations. These partnerships, spanning over a decade, prove that we meet the highest standards.

If you want to learn more about our work, check out my personal diary, where I share stories from the world of international logistics and the meaningful moments we've shared with our clients. Feel free to reach out anytime if you need assistance!