After being deceived, Khalid conducted a site visit to personally verify the reliabilit...

After being deceived, Khalid conducted a site visit to personally verify the reliability of the freight forwarder China to Saudi Arabia before deciding to collaborate.

Khalid straightly told me that the international logistics company that served him before didn't clearly list the customs clearance and transportation fees for his destination, causing him to be forced to pay an extra fee after the goods arrived. This made him very dissatisfied. In other words, after the freight forwarder initially quoted a price, it seemed low and attractive, but in reality, when later fees were added, the total price was quite high.

I understood Khalid's hesitation. Indeed, some international logistics companies, in order to get orders and only do short-term business, deliberately conceal some easily overlooked fees, such as destination customs clearance fees and inland transportation fees. They attract customers with low prices, and Khalid was a victim of this. I told him that we would not only be completely transparent when quoting prices and list all fees, but also assist him in handling all procedures at the destination to avoid any hidden fees. I detailed all possible fee items, including packing in China, port fees, and customs clearance and delivery fees in Saudi Arabia. Khalid saw our transparency and meticulousness in fees, and also felt our sincerity as a professional freight forwarder China to Saudi Arabia.

While visiting a factory in China for inspection, Khalid also came to our company for an inspection, aiming to confirm if our company was a reliable freight forwarder China to Saudi Arabia. I led them on a tour of our company and warehouse, and introduced our logistics services and operational processes in detail. Our company has purchased an entire 1800-square-meter office floor on the 8th floor, with nearly 100 employees. It's clearly a very formal international logistics company. Khalid didn't expect us to be such a large-scale international logistics company. I told Khalid that we have been long-term partners with globally renowned companies such as Huawei, SF Express, and Costco. Our professional services and rich experience have kept our customers in long-term cooperation with us. You know, big companies are very strict when choosing logistics companies. They examine the logistics company's strength, scale, service capabilities, etc., and also investigate the company's background, whether it has a history of major lawsuits, etc. They also conduct on-site inspections of the company, sign cooperation agreements, and so on.

Khalid expressed his willingness to cooperate with us. He is in the clothing business, and this time, they need to ship a batch of Arabic men's robes, Arabic women's clothing, silk fabrics, and high-end blended fabric clothing purchased from various parts of China to Jubail Port in Saudi Arabia. They hope we can help consolidate all the goods and ship them from Shenzhen to Saudi Arabia.

I told Khalid that we have an advantage in consolidating goods. We have our own exclusive foreign trade warehouse at the Yantian Port terminal in Shenzhen. With standardized management of goods, we have full control over the entire logistics process and are one of only three among 60,000 peers in Shenzhen. Many of our major clients choose to collaborate with us due to our warehouse, which can temporarily store goods and better coordinate the processes of inbound, storage, sorting, and outbound of cargo, thereby reducing delays and errors in intermediate links and improving overall logistics efficiency. Furthermore, the more shipments we handle, the lower the costs become.

After signing the order, I took immediate action. But after the goods arrived at the warehouse, during the verification process, I found that the packaging boxes from one of their silk factories were too thin. After being transported by trailers and handled back and forth, some were already close to breaking. I reported this to Khalid and communicated with him about solutions. I said we could help repack with thicker packaging boxes, and Khalid was very happy to hear that. I arranged for the silk to be repacked using thicker packaging boxes to ensure no damage during long-distance transportation. At the same time, I also arranged for loading services and was responsible for contacting the local customs clearance agent in Saudi Arabia to ensure the goods could pass through customs smoothly.

If you want to know more about me, read my diary, which records more bits and pieces about freight forwarder China to Saudi Arabia, as well as the warm and touching stories between us and our clients. If you have any needs, feel free to contact me.